Terms and Conditions

1.0 Acceptance Terms

1.1 By accessing and using CaribPay’s services, the User (“You”) agree to be bound by these Terms and Conditions (“Terms”), as updated from time to time.

1.2 These Terms constitute a legally binding agreement between You and CaribPay (“Company”), governing your use of the Company’s services and products.

1.3 The Company reserves the right to amend, modify, or update these Terms at any time, and such amendments shall be effective upon posting on the Company’s website.

2.0 Know your Customer (KYC) Compliance

2.1 In compliance with global anti-money laundering (AML) standards, the Company adheres to a stringent Know Your Customer (KYC) policy.

2.2 You are required to provide accurate, complete, and up-to-date information, including valid government-issued identification, as part of our KYC verification process.

2.3 The Company reserves the right to suspend or terminate your account for non-compliance with KYC requirements.

2.4 The Company commits to maintaining the confidentiality and integrity of the personal identification information collected during the KYC process.

3.0 SMS Notification and Consent

3.1 The Company employs SMS (Short Message Service) notifications to communicate account and transaction-related information to You.

3.2 By providing your mobile phone number, You expressly consent to receiving SMS notifications from the Company, which are solely for the purpose of account and transaction notifications and not for marketing.

3.3 You acknowledge that standard text messaging rates may apply as determined by your mobile service provider.

3.4 You may opt out of receiving SMS notifications at any time, though this may impact the effectiveness of the services provided to You.

4.0 User Obligations and Conduct

4.1 You agree to provide truthful, accurate, and complete information as requested by the Company and to update such information promptly.

4.2 You are responsible for maintaining the confidentiality and security of your account information and for all activities that occur under your account.

4.3 You agree to comply with all applicable laws and regulations in connection with your use of the Company’s services.

4.4 You shall not engage in any activity that interferes with or disrupts the Company’s services or the servers and networks connected to the services.

5.0 Privacy and Data Protection

5.1 The Company is committed to protecting your privacy and personal information. Please refer to our Privacy Policy for details on data collection, processing, and storage.

5.2 You consent to the collection, use, and sharing of your information as outlined in the Privacy Policy.

5.3 The Company implements reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

5.4 The Company shall comply with all applicable laws and regulations regarding data protection and privacy.

6.0 Limitation of Liability and Disclaimer

6.1 The Company shall not be liable for any indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses.

6.2 The Company does not warrant that the service will be uninterrupted, timely, secure, or error-free.

6.3 The Company is not responsible for any loss or damage arising from unauthorized access to or use of your account.

6.4 The Company’s aggregate liability for all claims relating to the services shall not exceed the amounts paid by you to the Company for the past six months of the services in question.

7.0 Governing Law and Jurisdiction

7.1 These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company is registered, without regard to its conflict of law provisions.

7.2 Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.

8.0 Contact Information

8.1 For any inquiries or concerns regarding these Terms, please contact the Company at [email protected].

8.2 The Company is committed to resolving any concerns or disputes amicably and professionally.